"How I got back my smile
Dear Dr. Soltani, Dear Dr. Voges
I am writing to you to thank you for having put back a smile on my face, as I suffered from severe ear pain for over a year, and you found the simple cause, a infected tooth.
The UK health system has its merits, but it is not ideal, as with its strict separation of responsibilities and payment schemes, I was never told to visit a dentist.
Twice I went with my ear-pain to my GP, once an infection was suspected, and with antibiotics and painkillers it stopped for some time, as we jointly guessed that it came from strong air conditioning, I also had a strong cold.
The second time I was send to private ear specialists, who performed quite expensive tests, like a head MRI and blood test.
A couple of thousand pounds later, paid by my private insurance, I had interesting 3 dimensional pictures of my brain, but still no reason for the returning ear-pains were found. Avoiding cold airflows helped, but still nobody had the insight to send me to a dentist. Anadin and Nurofen became my new best friends.
I knew my teeth were in questionable shape, I neglected them for long time, but I had no real local pain. But after the ear-pains returned again this summer, I decided to visit you to check out my teeth. You quickly found out the likely cause, 30 minutes later the tooth was extracted and after some healing, the ear pains are now gone, I hope forever.
I happily paid privately your bill of less then a dinner for 4, and would the UK insurance industry, the NHS, its GP and the private specialists, better promote and pay for regular visits to the dentist, private or NHS, its high costs like the MRI could be avoided. It is surely not all down to bad teeth, but it is often an obvious cause to start with checking.
Thank you for putting back a smile on my face."
Axel Thill
Surbiton, Surrey
"Surbiton Smile Centre team,
I would like to thank you for the excellent care I have received from you and, in particular, your friendliness, compassion and patience with my disable husband in helping him in and out of the surgery and giving him the special attention he needs.
If only "going to the dentist" had been such a comfortable experience years ago, I would, I am sure, have many more teeth left then I have!!!"
Gillian Pearce
Tolworth,Surrey
"I have been receiving specialised orthodontic treatment at Surbiton Smile Centre for the last 9 months. At the outset my own needs were analysed and a personalised treatment plan was put together for me, clearly explaining what was involved, how long it would take, how much it would hurt (!) and how much it would hurt my wallet! After starting this treatment everyone at Surbiton Smile Centre has been extremely helpful in ensuring that at all times I receive the best possible care, even when my teeth have been less cooperative than they might have been. For anyone considering orthodontic treatment I can strongly recommend Surbiton Smile Centre."
Paul Mukherjee
Surbiton, Surrey
"After looking around at my options for orthodontist treatment in the Kingston area, Surbiton Smile Centre stood head and shoulders above the rest. Whilst others wanted to remove a perfectly good tooth, Dr. Lucy Davenport-Jones reassured me this was not necessary.
Lucy and all the team provide a fantastic service. They show real interest and enthusiasm over my progress and make me feel at ease at every appointment. I value their professional and honest opinions and they have helped me make the right decisions during my treatment. I am so glad I chose to have ceramic braces over invisalign - my teeth are moving amazingly quickly!"
E.Toogood
Surbiton, Surrey
"Dear Dr. Simin,
I would like to record that I am delighted with the cosmetic dental work you have recently carried out for me.
My four new front teeth crowns look completely natural in style and colour, and feel natural too. I am also glad I kept the small gap between the front two teeth, it is ‘me’. My wife is also delighted and my children, friends and colleges are very impressed.
I would also like to thank you and your excellent team for the care and careful attention to detail afforded to me during the whole consultation, planning and implementation process.
Best Regards"
Bill Turner
Surbiton, Surrey
"I have seen quite a lot of Simin, Ingo and Wendy over the past few years, having been referred to the Smile Centre for surgery for gum disease.
They all looked after me professionally, courteously and kindly, and continue to do so now that I am a "normal, every 6 months" patient. They are always up to date with the latest procedures, equipment and technology and make you as comfortable as they possibly can at every appointment.
If you are looking for a friendly and approachable team that treat you as a person and not just as a mouthful of teeth and gums, then I recommend Surbiton Smile Centre as the surgery for you."
Surbiton, Surrey
" I’ve been a patient at the Surbiton Smile Centre for more than 5 years. During that time I’ve visited many times and Simin has carried out a series of complicated and lengthy procedures. Recently I have had a dental implant put into my upper jaw. It involved a number of visits, all of which went very smoothly and whilst it is a long process it was broken down into small very manageable chunks which made the overall experience positive. I was very well looked after and I’m very happy with the implant that Simin put in for me.
The team at SSC go out of their way to find an appointment time to suit me and are very welcoming. Simin is always very calm, reassuring and she takes the time to explain what is going to happen and how long it’s going to take.
I don’t enjoy going to the dentist, but I do enjoy going to SSC! "
Abi
Surbiton